System Prompts
The System Prompts tile lets you set default instructions that are automatically sent to the AI at the start of every conversation. System prompts guide the behaviour, tone, and boundaries of the AI for your specific environment.
What is a system prompt?
A system prompt is a hidden instruction given to the AI before each conversation. The user does not see it, but the AI takes it into account. Examples of use:
- Instruct the AI to respond in a specific language or style
- Restrict the AI to specific subjects or topics
- Provide extra context about the environment or target audience
- Set guidelines for safe and responsible AI use
System prompts per role
A system prompt can be configured for:
- Staff – instructions for all employees and administrators
Viewing the default system prompt
AI-Public uses a built-in default system prompt. You can view it via the View default system prompt button on the page. If the field is left empty, the default system prompt is used automatically.
Configuring a system prompt
The System Prompts tile is located in the management environment.
- Go to the management environment
- Select the System Prompts tile
- Enter the desired system prompt for staff
- Click Save
Tips for a good system prompt
- Keep instructions clear and concise – prompts that are too long can confuse the AI
- Write in the language your staff speak
- Test the prompt by starting a new chat and checking the behaviour
- Leave the field empty to use the default AI-Public prompt
Example
You are a helpful AI assistant for employees of our organisation.
Always provide professional and concise answers.
Only use information relevant to the context.
Always respond in English.
See also
- Restrictions – configure usage limits
- Privacy Protection (PII) – handling personal data in chat messages